Everything about Service Cloud Salesforce – I

Salesforce being a CRM helps facilitates various business processes for an organization. It has several products in this regard to cater to services like Sales, Service, Marketing, Analytics, Portals, Integration and Collaboration (Slack), etc. While many might not be finalized products at this point in time, Sales & Service Cloud are Salesforce’s two main products. …

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The Ultimate Guide to Who Sees What in Salesforce

In this post, we will discuss in depth all scenarios of who sees what in salesforce based on various settings we have. If you have ever been confused about Data Security in salesforce this post is just the one you are looking for. Let’s jump right in. Org Access: Creating and activating users, and allowing …

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