Salesforce Admin Certification Mock Test 7

• Users are trying to create Opportunities and are receiving errors when populating a custom picklist field. When users select either of the two values in the picklist, they receive different error messages above the field and are not able to save the

What is the likely cause of the error?

• How can a new System Administrator quickly provide access to adoption reports and dashboards for managers?

• The service department at Universal Containers wants its agents to capture and display different Information on Case records based on whether customers are calling In with a complaint, question, or product Which three features should the System Administrator use to fulfill this requirement?

Choose 3 answers

• A Lightning for Outlook layout can be assigned to which two options? Choose 2 answers

• The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers. Which two actions should an administrator take to help the sales team achieve this goal?

Choose 2 answers

• Universal Containers tracks both customer issues and user A customer issue can be logged as:
• new
• working
• closed

A user issue can be logged as:

• new
• waiting for reply
• closed

Which features should a system administrator use to track both case types?

• Universal Containers has Public Read/Write Organization -Wide Default Sharing for Company leadership has decided that Marketing should never modify an Account record. What should the System Administrator do to restrict these users?

• A time -dependent action Is placed In the workflow queue when the record Is Which two scenarios will cause the action to be removed from the queue?

Choose 2 answers

All Salesforce users at Universal Containers are using the predefined actions. Several new actions have been created for different departments and are waiting to be assigned to the users in these departments. Where does a System Administrator override the predefined act

• Which two dashboard components are populated with data from the grand total of a custom report?

Choose 2 answers

• Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities.What should the Administrator do to make sure that the appropriate prices are applied to products on opportunities for this partner?

• To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re -assigned to the Tier 3

Which feature meets this requirement?

• Universal Containers has created a new custom object called Regulations that is a child of the Account object. All users want to view Regulations when viewing Accounts with the Sales Account Page How should a Salesforce Administrator provide access to Regulations on the Sales Account Page Layout?

• A Salesforce Administrator is creating a new

What should the Administrator consider when selecting the Username?

• Campaign Member can be associated with which two objects? Choose 2 answers